FAQ

 HOW LONG WILL MY ORDER TAKE TO SHIP?
Your order will be dispatched within 2 - 5 business days from purchase, unless further notified from the doTerra Melbourne warehouse. Delivery times vary and all orders are shipped by Australia Post. As a guide, most orders within Australia are usually delivered within 7 business days from post. For further estimates of Australia post delivery times please see the Australia Post website

 CAN I GET A REFUND IF I CHANGE MY MIND?
doTERRA offers a 30 day money back guarantee, please visit this website for more information HERE

 Do you do customer orders? I sure do, all you need to do is email me at: Heressentialhand@gmail.com OR contct me on my social media.  

Do I have to order monthly?   Nope you do not have to order monthly- nor ever again if you don't want to! You will receive your own login info with your customer account and you can order what you want when you want without anyone looking over your shoulder! 

 

 What is the loyalty rewards program?

As a wholesale customer you have the option to take advantage of our Loyalty rewards program which gets you the deepest discount on the products. This is a customizable subscription box that helps you earn free oils and product points on your purchases! This can be started at anytime and will give you all your shipping as well as a percentage on what you purchase back in points towards free product. You start at 10% back and move up to 30% back overtime! And you are also eligible to get the free oil of the month as part of this program too. The best part? It is completely flexible and you can start/stop it at anytime.

 

 

Do I have to sell product? Absolutely not and there will never be pressure to do so! You can be a wholesale customer and take advantage of the discount without ever selling a thing. Most of our oil community is full of happy oil users. If you do desire to build a residual income we have tons of training, support, and mentoring available!

 

  

What if I don’t know how to use my oils? That’s why myself and my oil community are here! We have a passion for educating others and you are going to receive a wellness e-book, access to an archive of videos on various topics, education on the top products and exactly how to use the, access to our members only facebook groups, and a wellness consult where I can answer your questions and chat about your personal needs if wish to have a phone call!!